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Support Worker 1

Reports to:
Senior Carer/Care Coordinator
The service user’s home.
Working Hours:
5 days over a 7-day period, with varying shift patterns as agreed with the Care Coordinator.
Job ID:

Job Overview

  • To provide care in accordance with best practice and legislative requirements, reflecting policies and procedures and agreed standards under the direction of the Senior Carer/Care Coordinator

  • To support and enable service users to maintain skills and personal interests whilst delivering person-centred care unique to the service user

  • To maintain skills at a current level, undertake such training and development as required, from time-to-time, to maintain and progress knowledge

Role-specific Duties

The Support Worker’s responsibilities include but are not limited to the following:

  • Ensure service users are at the heart of care delivery and their wishes and preferences enhance their wellbeing

  • To support service users with all aspects of their day-to-day living, enabling them to enjoy the best possible quality of life

  • Most of the employee's work will be alone with the service user in their home

  • Compassion, good communication skills and a calm and caring manner are essential for this important role

  • Ensure care plans and other information about how to support service users are followed

  • Be responsible for informing the Senior Carer/Nurse of any changes in the needs of service users

  • Be responsible for promoting and protecting the welfare of those individuals supported by the service

Working with Others

  • Develop effective working relationships with other employees

  • Work in cooperation with members of the multidisciplinary teams to maximise opportunities for people

  • If desired by the service user, maintain and develop relationships with family, friends and other people important in their life

Personal and Professional Development

  • Be registered with the SSSC and work within the Code of Practice

  • Have knowledge of and work within the Health and Social Care Standards

  • Obtain the relevant qualification to remain registered with the SSSC if not already in receipt of the qualification commensurate with the role

  • Attend statutory training and any other training as directed by management

  • Understand and follow all policies and procedures relevant to the role

  • Be open to learning opportunities

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